Our standard delivery time is approximately 3-4 weeks. Since each piece is meticulously crafted, the process may take a little extra time to ensure the highest quality. You will receive an email with tracking information once your order is dispatched.

Yes, we offer limited customization options on select designs. For example, sleeve modifications are available for some styles, allowing you to choose sleeveless or different sleeve lengths. Please contact our customer service team to discuss any specific customization requests.

To place a custom order, please select the customization option (such as sleeveless or sleeves) when adding the item to your cart. If you have additional customization requests, please reach out to us via our contact form or email, and our team will assist you.

We accept major credit and debit cards, as well as PayPal, for secure and convenient transactions. All payments are processed through encrypted channels to ensure your privacy and security.

Due to the made-to-order nature of our products, we only accept returns or exchanges in the case of defects or sizing issues. Please contact our customer support within 48 hours of receiving your order, and we’ll assist you with the next steps.

For best results, we recommend dry cleaning our garments, as they are made from delicate fabrics and include intricate embroidery. This will help maintain the quality and longevity of the fabric and embellishments.

Once your order has been dispatched, you will receive a tracking link via email. You can use this link to monitor your package’s status and estimated delivery date.

Our sizes range from small to extra-large, and each product page includes a size guide for reference. If you’re uncertain about sizing, please reach out, and we’ll be happy to assist in finding the perfect fit for you.

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on your location. You can see the shipping cost at checkout once you enter your shipping details.

You can reach our customer support team via our contact form on the website or by emailing us directly at support@shoplacouture.com. We aim to respond within 24 hours to assist with any questions or concerns.